Guest Reviews

Dawn was wonderful to talk to and made us feel very comfortable.

Our family loved vacationing in your property. It was a nice size home and accommodated all of us very nicely. We look forward to booking again for next year. Thank you

Dawn was wonderful to talk to and made us feel very comfortable.

Our family loved vacationing in your property. It was a nice size home and accommodated all of us very nicely. We look forward to booking again for next year. Thank you

The light for the stairwell to 2nd floor burned out, I walked to office and received several replacement bulbs in a matter of a few minutes.

We wanted a place so we could walk to the beach and downtown. Basil Cottage was ideal for this. We plan on returning next year. We realized that an extra bathroom would be better for our next rental place.

The Shores team are unfailingly cheerful and courteous and take care of any needs quickly and efficiently

We love this property and appreciate upgrades such as keyless entry. Its dog friendly but is impeccably clean and inviting

It was great. They were super kind and flexible when I asked to change my rental dates due to a family issue. Thank you for letting us keep our vacation!

We loved the house. My sons loved the twin bed and trundle and they actually bonded!

Always polite and helpful

very enjoyable

very helpful & nice

very nice

The people I spoke with at the office were always pleasant and very helpful.

It was a good experience, there were 10 adults and we did not feel cramped or in each others way. The property was updated with modern features, well stocked with accessories, and very clean. Overall a very pleasant experience. Only negative was the bees on the back deck and not being able to eat meals out there.

Personable and meeting our needs

We had a fantastic time and will book again

Daun has always been our contact person. Shes patient, kind, friendly, knowledgeable and seems to enjoy her job.

The property itself was very well maintained. Extremely clean. Beautiful view. We absolutely loved getting to know the owner of the property and hearing the history of her home.

We have used Shores Vacation Rentals for a number of years and have been very pleased with their quick response, professionalism, and all around great attitude. The staff obviously likes what they do!

The air conditioning unit broke in our unit and Dawn immediately contacted the repair company and had the unit fixed the very next day. She even contacted their own maintenance staff and delivered two box fans to our unit just in case we needed them overnight. That type of customer service is amazing! I'm assuming the property owners had to give approval for the repair (it was probably expensive) and I greatly appreciate their quick response as well.

You have a wonderful team - so responsive to my questions.

We loved Dandy Cottage and if we return to South Haven, will most likely request to stay there again.

Great team! Very responsive! Very accommodating!

Beautiful home and pool!

Everyone was very friendly and accommodating.

Property worked great for our family, lots of space and great back yard with fire pit (which we used several times). Close to beach and downtown made it very conveniently located. Would love to come back again.

They were always professional and helpful!