Common Questions about Shores Vacation Rentals

 
Commonly Asked Questions:

Where do we check in?     You'll be checking in at the property and will receive a check-in email 10 days before arrival.

When do we check in?
     Check in begins at 3 PM Eastern time.

What information do we need for check in?     Bring a copy of your
 check-in email. It contains information specific to the property such as door codes, internet access, parking information etc.

Can we check in early?     Early check in may be available but not during Summer season. If you're coming for a Spring or Fall weekend, check with us. We may not know until a couple of days before your arrival. Fees vary by property.

What time is check out?     Check out time is 10 AM sharp Eastern time. The housekeepers will arrive promptly.

What do we need to do for check out?
     We make it really simple. Make sure the frig and counters are emptied, your trash is out, your dishes are clean and the property secured. 

Can we check out late?
     Late
 check out may be available except during Summer season. If you're coming for a Spring or Fall weekend, check with us. We may not know until a couple of days before your arrival. Fees vary by property.

How does payment work?     We will require payment of half of your reservation total at the time of booking on a credit card. If you would rather pay with check we can use the credit card to hold the reservation while you send a check to us. Your final balance is due 45 days before you arrive and we will automatically charge your credit card for this amount unless you make other arrangements with us.

What if we need to cancel?
     We try to rebook the dates you reserved so you don't forfeit payments made before you cancel. We strongly urge you to purchase travel insurance to protect yourself in case something comes up and you can't make it.

Do we have to rent for a full week?     We have many properties that will rent for less than a week, with a three night minimum in the summer and two nights in the spring, winter and fall.  Enter the dates you're interested in and the website will give price available properties. Many properties can't be reserved for less than a week unless the reservation is made after April 1.

What is provided in my vacation rental?     In the kitchen you will have cookware, bakeware, utensils, dishes, silverware, dish cloths and dish towels plus standard appliances like a toaster, twelve cup coffee maker and microwave.  Grilling tools and propane are provided - most grills are gas. A few grills are charcoal and you can purchase it locally.  Dish detergent, hand soap, paper towel, coffee filters, kleenex and bath tissue are stocked, as well as laundry soap & dryer sheets for any in-home washer & dryer.  An iron, ironing board and hairdryer are also provided.  Your home will have one bath towel & one washcloth per person (based on the maximum occupancy) and each bathroom will have two hand towels. Please plan on bringing your own beach towels, beach gear, and personal toiletries.