Privacy Policy
Effective Date: 8/21/2025
At Shores Vacation Rentals, we value your trust. This policy explains how we collect, use, and protect your information when you visit our website, make a reservation, or interact with our services.
Information We Collect
We collect the following types of information to provide and improve your experience:
- Personal details: name, address, email, phone number.
- Payment information: processed securely through third-party providers (we do not store full credit/debit card numbers).
- Booking details: property reserved, travel dates, guest count, special requests.
- Optional information: if you join our mailing list, enter promotions, or share reviews.
- Automatically collected data: cookies, device information, and analytics (such as Google Analytics or Meta Pixels) to improve site performance and marketing.
How We Use Your Information
We use your information to:
- Confirm, process, and manage reservations.
- Communicate about your stay, including arrival details and property information.
- Respond to questions or service requests.
- Share updates, special offers, or newsletters if you opt in.
- Improve our website and guest experience through analytics and feedback.
We do not sell your information to third parties. We only share it with trusted partners (like payment processors, booking platforms, or housekeeping/maintenance providers) when necessary to deliver services.
Cookies & Tracking
We use cookies and similar technologies for:
- Remembering your preferences and improving website performance.
- Measuring traffic and understanding how guests use our site.
- Marketing (showing you relevant offers).
You can adjust your browser settings to refuse cookies, but some features may not function properly.
Data Security
We follow industry standards to protect your information, including encryption, secure servers, and PCI-compliant payment processing. While no system is 100% secure, we take reasonable steps to safeguard your data.
Your Rights
Depending on your location, you may have the right to:
- Access the information we hold about you.
- Request corrections or updates.
- Ask us to delete your information (subject to business/legal requirements).
- Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us.
Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this policy occasionally. Any changes will be posted here with a new effective date.
Contact Us
Questions or requests about your privacy? Contact us:
269-637-8770
[email protected]