Master Lodge

Daun and Adam. So friendly and helpful

See you next summer!

All good. We especially enjoy working with Dawn.

Please take our comments above as constructive criticism. We love staying at the Master Lodge and hope to do so for many more years.

Great!!!

We cherish the wonderful memories we have made and plan to continue making more as long as possible!!!!

Every person I talk to you on the phone was extremely pleasant cheerful and helpful.

My mother had asked to go back to the ocean as was our custom for our whole lives for family reunion. However she is unable to travel so we picked Southhaven lakefront instead. It was exactly perfect for her. She was able to sit on the deck and hear the water lapping the shore, and have her whole family surrounding her. She is 92 and no longer walks or does the stairs. Thanks!

Team was very helpful and personable, as always , especially Dawn

We love staying in Masterlodge at Palisades Park! The house is right on Lake Michigan, the boardwalk, and close to the Soda Shop. It is a short ride to Degrandchamps for blueberry picking and to South Haven for shopping Master Lodge is a wonderful spot for enjoying the beach, playing games, enjoying meals , and family time

We emailed in the beginning and you were helpful in answering questions because we were choosing between two properties. We liked that you answered email over the weekends! I received a text on Sunday from a team member just making sure everything was okay. I was happily surprised and appreciated that.

We made great memories and almost everyone wanted to stay another week!

Team was extremely nice and helpful. They were very realistic about property.

Property served our needs pretty well. Needs some updating but worked well for our large group. Only reason I wouldn't stay again is lack of air conditioning.

In this year of pandemic uncertainty there were questions of what to do. Do we cancel or do we come? Dawn was especially helpful guiding us through that decision and Shores was extremely amenable to the possibility of cancellation. It was greatly appreciated.

In 1991 our first two grandchildren were babies and we planned a family vacation over the fourth of July in Lake Geneva. It was a great success and we decided to make it a tradition. The next year someone suggested South Haven. We had a wonderful experience and decided this was an ideal location. In 1995 we discovered the Master Lodge was available. There was a history there. In the early 70's our oldest daughter had worked there her senior year in high school as a chambermaid when it was a small hotel. We picked her up at the Master Lodge to take her to college. She delighted in sharing stories with the grandchildren about her experiences at the lodge, changing sheets in the bedrooms and sneaking out to meet the tennis instructors at night. This year we had a 21st birthday celebration for a grandson. He has been coming to South Haven and Master Lodge every summer of his life. We've scattered ashes of two loved ones there, a grandfather and a sister. Two years ago we had a proposal there because it was so meaningful to our granddaughter and her fiance wanted to make it special. Last year she was married near South Haven and they spent their honeymoon at Master Lodge with us. (They did have a second honeymoon in the islands in the winter.) We share so many wonderful memories and we are looking forward to making more next year.

Great!

I said it all above. We are all looking forward to coming back next year to build more wonderful memories! Another memory is my late daughter was a chambermaid at the Master Lodge when it was a hotel. We picked her up there to take her to college at the U of I and waited on the porch while she gathered her belongings! She loved sharing that experience with all her nieces and nephews. I know she is with us there in spirit!

Dawn was the best!

We probably have 1000 photos between us and someone is smiling in every one of them.

Excellent and responsive team at Shores Rentals!

Very nice and we will be back, a very convenient place for all to travel to.

Working with your team has been a positive experience and they have managed to fulfill my wishes positively. I look forward to a very special 2019 thanks to their efforts.

As wonderful as always. We have a constant slide show of previous years spent there going on during our stay. The memories we have are priceless. As an example there are pictures of Caitie and the cousins as toddlers splashing in a blowup pool on the deck as toddlers and now we will be adding pictures of her and David on the deck celebrating their engagement. What a treasure!

We loved the Master Lodge. It perfectly accommodated our family of 17 with rooms/beds to spare. The highlight of our stay was sitting on the deck or the adjacent beach enjoying the view of the lake.

Appreciated Dawns empathy and customer service with our concerns. She was attentive with our calls. The Plummer was friendly when he came and told us adults should not use the toilet. Exterminator came but didn't return to address issue.

We had a wonderful vacation however with the amount we paid we expected the house to be in better standing. We do appreciate the offer to refund a small amount of rental fee.

It was a pleasant, painless experience and there were no bumps in the road.

One of the grandchildren summed it up when he said, "Nana, this is my favorite place on earth."

The staff was great. All were very helpful!

Two comments by two grandchildren say it all. A sixteen-year-old grandson said, "Nana, no matter how old I get, I'll always want to come to South Haven." And as they turned into the entrance of Palisades, a twenty-one-year-old granddaughter said, "My favorite place on earth!" They've been coming to South Haven every year of their lives. And we plan to continue.